# Workflow --- Néo AI use a system of workflow to give the user the impression of using an AI agents. **AI agents** are able to do actions automatically based on the user input, like searching the web, inside documents... Agents are designed to solve a specific problems and can be hard to make. **AI workflow** are able to follow a series of defined tasks, it's a defined pipeline to respond to the user request. Using the workflow system allows to built an AI that returns more powerful and trustable results. For example, in the case of searching factual information, like searching for personnalities or cultural events, the workflow can combine wikipédia results with LLM results, to limits LLM hallunication. ## Coding workflow ## Factual research workflow (Wikipédia)